Shipping policy
Shipping policy
At Novacast, we strive to provide you with a seamless shopping experience. We ship within the USA mainland. Please review our shipping policy to understand how your products will be delivered, including processing times, shipping methods, and delivery timeframes.
Processing Time
All orders are processed and dispatched within 1-2 business days after they are placed.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
Standard Shipping: We ship our products via USPS, FedEx, and UPS.
Delivery Timeframes
Orders $0-$50: Typically arrives within 5-8 business days after dispatch with a $5 shipping fee.
Free shipping on Orders $50 and above: Typically arrives within 5-8 business days after dispatch.
Please note that delivery times may vary depending on your location.
All applicable taxes and fees are included in the total price at checkout.
Tracking Information
Once your order is dispatched, you will receive an email with tracking information. You can track your order through the carrier's website using the provided tracking number.
Customs and Duties
For international orders, customs duties or taxes may apply. Customers are responsible for paying any additional charges imposed by their local customs office.
Holiday Periods
During peak holiday seasons, shipping times may be extended due to increased demand. We recommend placing orders early to avoid delays.
Contact Information
If you have any questions or concerns about your order, please contact us:
Email: supportcontact@novacastllc.shop
Phone: +1 (573) 525-8356
Address: 6035 Charlotte St, Kansas City, Missouri 64110, United States